What To Do In Case Of Webcam Not Working Asus Laptop?

These days, one of the most common uses of laptops is to communicate with other people. You can use various programs like Skype, for example, to talk with your friend and family online. These programs allow you not only to chat with them, but also to make video calls. But, for that, your laptops needs to have a working camera. So, what are you supposed to do if the camera is not working?Well, if you own an Asus laptop, here are a couple of things you could do to try to fix the issue

web camera laptop

Check If the Laptop is Detecting the Web Camera

Here’s how to see if the problem is caused by a hardware failure:

  • Open the Control Panel.
  • Go to the section Device Manager.
  • Look for the webcam under Imaging Devices.
  • If the webcam is not listed there, it may mean that it’s caused by a hardware problem.
  • This means that you can only solve by buying a new webcam.

However, in most cases, the problem is not caused by a malfunctioning webcam. Instead, it’s caused by improper webcam drivers. This is the next thing you should check

How to Check and Update Webcam Drivers?

If the right drivers are not installed, the webcam will not work properly, it’s simple as that! So, in order to check this, follow these steps:

  • Open Device Manager.
  • Go to Sound, video and game controllers and look for the webcam.
  • If I’s there, right-click on it and select Properties.
  • Check if there’s something listed under the Driver tab.
  • If old drivers are there, we advise you to delete them by clicking on Uninstall.
  • Now it’s time to install new drivers – go to Device Manager and choose Scan for hardware changes in the Action section.
  • The system will find and install the new drivers.

This should fix the webcam problem on your Asus laptop. But if it doesn’t work, you should know that the battle is not yet lost. You can solve the problem by calling the Asus support number Australia. The Asus support team has the equipment and the skills needed to assist you in dealing with this problem successfully.

If You'r Not Able to Solve This Issue Then Call Your Nearest Asus Repair Centre


  • How do I know if my laptop camera is working?
  • How can I fix the camera on my laptop?
  • How do I use the camera on my Asus laptop?